Coordinator, Program Planning and Operations

  • Carnegie Hall
  • New York, NY, USA
  • Jul 20, 2021
Full time Operations

Job Description

Since 1891, Carnegie Hall has set the international standard for musical excellence as the aspirational destination for the world’s finest artists. The Hall presents a wide range of performances each season on its three iconic stages, including concert series curated by acclaimed artists and composers; orchestral performances, chamber music, new music concerts, and recitals; and the best in jazz, world, and popular music. Complementing these performance activities, Carnegie Hall’s Weill Music Institute creates extensive music education and social impact programs that annually serve more than 800,000 people worldwide, playing a central role in fulfilling Carnegie Hall’s commitment to making great music accessible to as many people as possible.

The Coordinator, Program Planning and Operations works with the Manager of Operations & Accessibility in the day-to-day operation of three concert halls to ensure the provision of a welcoming environment to staff, artists, visitors, and audiences. This role has a broad range of duties that include administrative, technical, manual, and clerical tasks. A successful candidate will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities as needed.


  • Provide support in delivering accessibility services, trainings, and equipment maintenance
  • Organize, update, and track various maintenance logs
  • Perform daily operational walkthroughs of the venues to catalogue maintenance issues, schedule repairs, etc.
  • Review compatibility of maintenance projects around a complex concert calendar
  • Provide assistance with shipping and deliveries
  • Assist Manager with the supervision of Hall Cleaners, including training, scheduling, and payroll prep
  • Support Operations Manager in procurement and repair services
  • Coordinate and schedule vendors
  • Maintain and improve equipment and hardware tracking
  • Recommend solutions or alternate methods to enhance efficiency
  • Prepare and audit invoices for management approval and submission to finance
  • Enthusiastic, positive demeanor, and impeccable people skills
  • Must have critical thinking and communication skills, as well as the ability to work both independently and as a part of a team
  • Bachelor’s Degree, preferably in business or supply chain management
  • 2 - 4 years of experience in a related role
  • Must be experienced user of Microsoft Office (Word, Excel, SharePoint) including spreadsheet creation and manipulation
  • Ability to handle multiple assignments demonstrating excellent organization skills and flexibility
  • Familiarity with the Americans with Disabilities Act (ADA)
  • Familiarity with stage production and maintenance work, including tools, equipment, practices, and common work conditions
  • Ability to acquire and maintain Certificate of Fitness F-03: Indoor Place of Assembly Safety Personnel, CPR, and OSHA 10 & 30
  • Willingness to work a flexible schedule which may consist of nights, weekends, and holidays
  • Ability to stand for long periods
  • Ability to frequently climb stairs without a handrail


>>> Click on Apply Now to be taken to the application page.