Show Experience Manager

  • Sofar Sounds
  • London, UK
  • Apr 28, 2021
Part time Event management

Job Description

SHOW EXPERIENCE MANAGER | LONDON (PART-TIME)

We’re Sofar Sounds, your global music community. We bring people together in unexpected spaces in over 400 cities around the world. We’re artists, music lovers and organisers. We’re a company of musicians for musicians.  We create, perform, listen and work to make intimate live music experiences that connect us all. Every show is focused on the artist.

OUR MISSION

We create space where music matters.There is no other feeling in the world like discovering and experiencing new music and artists. In any Sofar room, when the audience has hushed and that first note is played - it’s magical.

THE ROLE

As the Show Experience Manager, you will support the execution and production of every event organized in London. Working closely with the Sofar UK regional team, you’ll be the local contact for the market’s crew, artists, and hosts, ensure our events run smoothly and safely, represent Sofar for local media opportunities, and advise and guide the regional team to support with growth and innovation. You should represent London's authentic voice and character, and be ready to evolve with Sofar. 

Sofar has worked with over 30,000 artists, hosted over 1,000,000 fans at shows around the world and engages with millions more online each month. You will be part of a music-adoring Community Support team who are passionate about creating an industry-leading culture that supports artists and introduces their music to new fans.

WHAT YOU’LL DO

  • Serve as the local leader to ensure the highest-quality experience and safety at every Sofar show - for audience, artists, hosts, crew, and local contractors
  • Work up to three shows per week, and a maximum of ten shows per month
  • Conduct venue visits and share reports with the regional team
  • Act as the main liaison and facilitate connection between Sofar & local community
  • Serve as the main contact for general & day-of event operations
  • Manage day-of event supplies and local gear inventory
  • Develop and host local community events, consistently bringing the team and community together 
  • Refer, scout and recommend artists, venues, crew, and community partners that align with Sofar’s commitment to diversity, inclusion and representation across the city 
  • Be an expert on the local market - present recommendations for improvements on ways of working and ways of supporting local musicians
  • You’ll also discover a lot of great new music, from all around the world

WHO YOU ARE

  • You’re driven to support artists and bring people together
  • You have a deep love of live music and are connected to the local music community
  • You can work autonomously, but remain connected 
  • You have people management experience
  • You have a sincere and empathetic approach to work and communications
  • You’re organized, detail oriented & work well with deadlines & problem solving 
  • You’re passionate about building and supporting your local community 
  • You are able to work flexible working hours
  • Previous experience in producing live music events, customer service or hospitality is a big plus 
  • Eligible for employment in the UK
  • Genuine, demonstrated commitment to supporting artists and local music

DIVERSITY, EQUITY & INCLUSION

We are proud to have a global workforce and strive towards having a diverse workplace. We have an Equity Council, Employee Resource Groups and ongoing learning and development in this area - DEI is important to us and our culture.

COMPENSATION, PAY EQUITY & BENEFITS

Our people and global communities are precious - we aim to treat them as such. At Sofar we feel strongly about the compensation and benefits that we provide across the board so that no matter your skill set or experience you’re paid fairly according to market rate, plus your health and wellbeing is supported through our local benefits packages.

LEARNING & DEVELOPMENT

We invest in your learning and development and strive to create a learning culture through formal and informal workshops, training, and a personal L&D budget and learning path.

HIRING JOURNEY

We’ll work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description, then we’ll hop on a call to say “Hello” and to start getting to know one another.  If it’s not the right opportunity this time, we’ll always let you know. 

Typically our hiring process takes a maximum of 4 weeks end to end. You’ll be guided through the process by our Talent team and an interview panel of lovely humans who will give you support and feedback throughout - we’ll do our very best to create an interview environment that brings out the best in you and sets you up for success. 

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