​Online Product Owner

  • Focusrite
  • Remote (High Wycombe, UK)
  • Mar 31, 2021
Full time Product Manager

Job Description

Online Product Owner
Full-time, Permanent
Based: High Wycombe, London or Remote (UK-based only)
Salary: Up to £40k

As the Online Product Owner, you will own the delivery of our conversion initiatives, across the Focusrite, Focusrite Pro and Novation brands.

You will have the ultimate goal of delivering the best customer experience, and optimising for conversion, through the management and prioritisation of a backlog of development requirements, working closely with the relevant internal teams to deliver this.

Core responsibilities include;

  • Accountability for the creation, definition and management of the marketing and eCommerce online backlog; running requirement gathering sessions with all relevant key stakeholders
  • Using data insights to optimize the development process, turning the product vision into an actionable backlog
  • Being an active participant in Agile ceremonies (sprint planning, refinement sessions, sprint reviews, retrospectives, etc) and acting as a subject matter expert for scrum teams, providing insight, context and additional information as needed to help the understanding of what is required
  • Creating epics, and breaking these down into smaller user stories, to clearly communicate the problem to be worked on to the wider team
  • Collating all the supporting evidence and artefacts for epics/user stories from internal teams e.g. UX designs, prototypes, images, etc
  • Ensure all items on the backlog have an articulation of the business value they will deliver to help with prioritisation
  • Ensure all items on the backlog have a clear definition of done to provide an obvious measurement of whether a user story/epic has been delivered or not.
  • Prioritisation of feature and development requests, using commercial acumen and understanding of the requirements while balancing this with any technical dependencies
  • Facilitating User Acceptance Testing to ensure expectations are achieved
  • Providing regular reporting and status updates on expected delivery dates of feature requests to the wider business, including hosting regular sprint reviews

What we’re looking for:

  • Minimum of 2 years’ experience in a similar role
  • Knowledge of key e-commerce principles is essential including SEO, PPC, CRO, and Analytics
  • Magento/Drupal experience is preferred
  • Prior experience of delivering projects through Agile and SCRUM
  • Proven analytical and problem-solving skills
  • Strong commercial acumen
  • Delivery focused with excellent attention to detail and strong drive to resolve issues
  • Proven influencing skills across all levels of business (including board level)
  • Exceptional collaboration skills - able to work effectively with a variety of different people

About Us

Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity. We want to create opportunities for everyone to enjoy making music, from musicians trying to capture their unique sound, to the professionals delivering the greatest shows on earth. The Focusrite Group has an illustrious history with four Queen's Awards for Enterprise among a host of other accolades. We comprise six successful and rapidly growing brands: Focusrite, Focusrite Pro, Martin Audio, ADAM Audio, Novation and Ampify Music. With a high-quality reputation and a rich heritage spanning over four decades, our brands continue to shape the music-making world.

Focusrite leads that world in audio interfacing technology – more musicians record through Focusrite than any other brand. The Focusrite Pro team are focussed on the complex needs of the audio professional for whom sound is not just a passion, but a way of life. Martin Audio have been uniting audiences for almost five decades with their awe-inspiring touring and installation loudspeaker systems. Based in Berlin, ADAM Audio are precision innovators in the field of professional monitoring and loudspeaker technology, made famous by their unique ART ribbon tweeter. Novation is obsessed with helping electronic music makers find new ways to produce and perform new music. Born out of that team and based in Tileyard, King's Cross, London, Ampify Music make innovative music-making apps that are highly accessible, yet extendable and deep.

Music technology is an enriching space to work in, and that's not about to change. We embrace its evolution, and that means remaining open to new ideas. We enjoy a Group-wide open-door culture, where we can all contribute and everyone is heard as we grow and develop, both as individuals and as a team. We encourage innovation and fresh-thinking and are passionate about the inspirational solutions we create. Behind our success is a tightly knitted, like-minded family of music and audio lovers. We're always pulling together to try and make a difference; our frequent appearance in 'The Sunday Times 100 Best Small Companies to Work For' is testament to this.

As an equal opportunity employer, we encourage people to apply regardless of religion, ethnic background, nationality, sexual orientation or gender identity. We recognise the diversity shortcomings of our industry and are committed to driving change. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future.

Benefits include flexible working, home working, company pension, life insurance, private healthcare, employee purchase scheme, company music events, offsite company parties and free breakfast/lunch in the canteen. We arrange company training sessions, hold making things easy days, encourage personal development training, run lunch and learns and facilitate external visits.