We empower our product managers to solve hard problems – customer problems and business problems – in ways that our customers love, yet work for our business. Our product development teams are cross-functional and durable, generally comprised of a product manager, a team lead, and several engineers. The product manager will report directly to the CPO and work closely with the team lead.
We staff our teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to buy or use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible (our engineers have the skills and technology to implement).
While the product designer is accountable for ensuring the solution is usable, and the engineers are accountable for ensuring the solution is feasible, the product manager is accountable for ensuring the solution is both valuable and viable.
This means that the product manager must contribute to the team a solid knowledge of the various constraints of the business – constraints from marketing, sales, service, finance, legal, and privacy are typical examples.
The product manager must also contribute to the team a deep knowledge of our users and customers, and the data about how our customers engage with our products. Finally, the product manager is expected to track industry trends and the competitive landscape as they pertain to the product we have.
While each member of the team may be accountable for a specific risk, we look for product managers that understand that consistent innovation is the result of each member of the team contributing their passion and their ideas.
The product manager must collaborate closely with the designer and engineers, as well as other stakeholders in the organization, to discover effective solutions, and then work together to deliver those solutions to market.
While we empower our teams to figure out the best solutions to the problems that need to be solved, we also hold those teams accountable to the results. Shipping is necessary, but not sufficient. We look for product managers that are not afraid of signing up for results, even when this means they have to work through others to achieve the necessary results.
The product manager is to be accountable for the prioritised backlog and in making sure the daily efforts of the team are aligned with the company level product roadmap.
Upon delivery of features and upgrades, as well as any change in the service, the product manager is accountable for the proper release, with documentation and any needed information provided to the stakeholders in a timely manner and well coordinated.
As a part of the job, you will maintain relationships with strategic partners to keep healthy knowledge sharing and efficient problem resolution, as well as keeping track of every update needed for our product to evolve and stay up to date with the main partners.
This job, as with the other roles on the team, is an individual contributor role. You will need to be able to influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of data and logic.
Passion for music, passion for technology and passion for business are a must for our team members.
Bachelor’s degree or equivalent practical experience working on technology-powered products (experience working in enterprise-ready applications or SaaS is valued).
Demonstrated understanding of the techniques and methods of modern product discovery and product delivery, as well as Agile work methodologies.
2 years of experience as a product manager / product owner.
Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing.
Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.
Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship. Excellent oral and written communication skills.
Experience contributing and leading documentation center with multiple target readers.
Excellent English level.
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