As Commercial Director, you will lead a dynamic team of Business development and Customer Success Managers and be responsible for all commercial activities and revenue targets for the Benelux. You will report into the VP of Europe, and work with him as well as with the Regional head of Marketing, to build pipeline, develop strategy, create and execute on business success metrics, and consistently push your team to beat targets. The job will be based in the Amsterdam office, managing a team of Business Development Managers and Customer Success Managers both based in Amsterdam and remotely.
As the Commercial Director, you will own the overall success of the team. You will be responsible for driving performance, ensuring a strong pipeline of prospective clients and develop action plans where necessary. You will also be responsible for the retention and development of existing Eventbrite organisers creating and executing plans to drive further value from the Eventbrite portfolio of products and services. You’ll be actively involved in the largest prospects of the team, guiding in the preparation of proposals, pitch presentations, and quotas. You will be responsible for reporting on the success of your team, and you will act as the liaison between the commercial team and company leadership. You will also manage the individual performance of the Business Development Managers and Customer Success Managers to help grow their skill sets. By coaching on procedure, technique, and pipeline management, you will ensure career progression and job satisfaction for your team of Britelings.
THE SKILL SET
Eventbrite is a global ticketing and event technology platform, powering millions of live experiences each year. We empower creators of events of all shapes and sizes – from music festivals, experiential yoga, political rallies to gaming competitions –– by providing them the tools and resources they need to seamlessly plan, promote, and produce live experiences around the world. Last year, the team served 795,000 creators hosting nearly 4 million experiences across 170 countries.