We’re seeking a passionate, empathetic, adaptable, and motivated Creator Support Associate to join our growing Creator Support team. This position is based in Cambridge, UK and will report to the Operations Manager, Creator Support.
Your mission will be to deliver amazing support experiences that drive positive sentiment and build loyalty to our creator platforms. You’ll anticipate and support the needs of our Global Creator Support team, responding to questions and escalations and recommending process improvements as needed, whilst also providing a white glove service to key partners. You’ll work both collaboratively and independently to drive innovation and enhance the creator experience.
You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by these creators. Everything we do is driven by our love for music and podcasting.Today, we are the world’s most popular audio streaming subscription service with a community of more than 230 million users.
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