Job Summary 

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.   

As Database Administrator (DBA), you will have the opportunity to grow and leverage your technical skills in database administration, configuration, maintenance, and performance of critical RDBMS systems. Working directly with application development teams, Windows system engineers, and storage engineers you will be accountable for maintaining the database environments, performance tuning and ensuring database resources are optimized for performance and cost. This position requires established and proven database support experience in a global network environment.  

You will operate within a global “follow the sun” framework, coordinating your workday during business hours in the Australian time zone. 

In addition to having strong technical skills, you must be comfortable in effectively communicating with business end users, technical IT teams, business partners, network providers, and business process outsourced vendors, all while being sensitive to a wide diversity of cultural and technical backgrounds in a global business environment.  

Job Functions 

• Manage enterprise databases   

• Configure and maintain database servers and processes  

• Monitor system's health and performance  

• Ensure high levels of performance, availability, sustainability and security  

• Analyze, solve, and correct issues in real time  

• Provide suggestions for solutions  

• Refine and automate regular processes, track issues, and document changes  

• Assist developers with query tuning and schema refinement  

• Provide support for critical global production systems in your timezone 

• Perform scheduled maintenance and support release deployment activities in your timezone  

• Ensure that UMG’s database standards are communicated and enforced  

• Ensure architectural, quality, and governance adherence  

• You will be part of a Mon-Sun roster, where office work is required on weekends 

• Prepare, update and provide progress on support tickets when handed off to the next region 

Job Requirements

• Five+ years of experience as a DBA or similar role  

• Familiarity with operating system administration and tools including Microsoft, Mac OS X, Linux, Python, PowerShell, etc...  

• Experience with scripting (Linux Shell, PowerShell, Python, PHP, etc.) to develop automation and reporting  

• Exposure to managing large cloud server infrastructure on AWS and/or Azure  

• Critical thinker and problem-solving skills, be a team player, and have excellent time-management skills  

• Great interpersonal and communication skills  

• Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations  

• Tactical execution - demonstrates personal ownership of tasks and follows through to get the required results in the established timeframe.  

Desirable:  

• Bachelor’s Degree in Computer Science or Engineering or closely related field or comparable education and experience.  

• MCTS, MCITP, and/or MVP certifications  

• Knowledge of Systems Reliability Engineering principles, automation, and AI  

• ITIL Foundation Certification strongly desired   

• International experience is beneficial. Additional languages a plus.  

Universal Music Group is an Equal Opportunity Employer. 

Diversity & Inclusion 

At Universal Music we are committed to fostering diversity and inclusivity as an equal opportunity employer. We encourage applicants from all backgrounds to apply for our roles regardless of their gender, race, ethnicity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background. We also encourage people from all cultural backgrounds to apply, including First Nations people. It is through our diversity and inclusivity that we bring together different perspectives, enhancing our creative and evolving workplace. Music is Universal. 

Disclaimer 

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable.  However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.