iMusician

iMusician is a digital music distributor from Switzerland with offices in Zürich and Berlin. We offer musicians worldwide everything they need to sell, manage and monetise their music online. Within days of uploading their music, they can be selling their music in hundreds of platforms like iTunes, Spotify or Beatport and monetising their music on YouTube. Run by a small, passionate and international team, we do the hard work so musicians can concentrate on what they do best: make music!

iMusician Berlin, Germany
May 08, 2019
Full time
Role Title:  Country Manager Role Type:  Full Time Location:  Berlin (office based) Reporting to:   Head of Marketing Due to rapid expansion we are looking for the following priority languages: English Dutch Chinese Korean Japanese (We don’t expect you to speak all three, just one of the above + Fluent English for each role, if you speak more than one, it’s a bonus!) Your mission iMusician has an exciting job opportunity for a customer support and marketing professional. You will be part of our team of Country Managers and will be responsible for all marketing and customer support activities in your chosen language The Role: Manage marketing budget, focused on providing the highest revenue growth through the most effective tactics & channels. Work with the Marketing Operations team to plan, create and execute country and language level marketing strategies. Responsible for Acquisition and Customer Marketing targets. Translate content for marketing, the platform and website. Work with other country managers to share leanings and best practices from your campaigns. Provide initial support for customers in your language as your country grows. Requirements Fluent in one of the priority languages (above) with excellent written and verbal skills. Fluent in English with excellent written and verbal skills, any additional language is a plus. 3+ years Experience in digital marketing, or similar position (would suit Account Manager / Client Manager) – examples of campaigns previously planned / executed will be requested. Excellent knowledge of all marketing channels and their role in the marketing mix. Excellent working knowledge of Google Analytics. Self-motivated, able to challenge yourself to continually grow your assigned territory. Able to provide clear, coherent and insightful reporting to management and colleagues. Keen commercial acumen, able to identify and develop opportunities and grow new countries. Patient problem solver with a desire to understand and help customers. Highly organised and structured, (experience with project management would be a plus). Knowledge of the music business is a plus. If you have got a strong acumen for marketing and customer support and are looking to build your career in an exciting music and technology company, we’d love to hear from you! Send us your application in English to  jobs@iMusician.pro  with the subject ‘Country Manager Application’.  Please include: A cover letter. Your earliest starting date. Your expected salary range.
iMusician Berlin, Germany
May 08, 2019
Freelancer
We’re looking for several people to support our growing Customer Support operations: Priority Languages: French Spanish Portuguese (We don’t expect you to speak all three, just one of the above + Fluent English for each role, if you speak more than one, it’s a bonus!) The Role:  This is a part-time freelance position (12h – 24h per week) Act as the first point of contact for new and existing customers, you will answer questions and comments through our CRM tool; Resolve product & service challenges by clarifying the customer complaints and by communicating with our internal team; Create and update your own and shared email templates, increasing your efficiency. Requirements Native Language communication skills, written and verbal, in French, Spanish or Portuguese; Fluent in English (to a business level), additional languages are a plus. Patient problem solver with a desire to understand and help customers. Excellent communicator, able to empathize with, and retain customers through a variety of challenges and work with internal teams to explain the challenge faced by our customers, Friendly, personable and professional in manner. Organised, able to prioritize work in an efficient manner and hand over any unfinished tasks effectively to other colleagues. Team player, eager and willing to help out a small but growing team. Prior experience with customer service is a plus. Knowledge of the music business is a plus. An immediate start would be a plus. As the company is growing quickly, there will be opportunities to evolve with and within the company so if you are smart, have got a strong acumen for customer support and are looking to build your career in an exciting music and technology company, we’d love to talk to you! Send us your application in English with your earliest starting date and expected salary range to  jobs@iMusician.pro  with the subject ‘Customer Support Freelance’.  We look forward to your application.
iMusician Berlin, Germany
May 08, 2019
Full time
We’re looking for an experienced Paid Media Manger to help us achieve our ambitious growth targets.  You will be eager to really make your mark in a fast-paced and highly successful startup and fulfill the requirements below: // Your Responsibilities: Global Revenue Growth through paid channels Execute on paid search, display and other paid media campaigns to optimize for our objectives, including CPA, ROAS, and acquisition numbers Responsible for performance gains on all Paid Media channels. Work with Country Marketing Managers and team members understand the role of various paid media channels in achieving their objectives. Working with the Country Marketing Managers; manage the entire marketing deliverable cycle including initial planning, creative briefing, implementation, monitoring, optimization, analysis and reporting. Generate weekly, monthly and quarterly performance reports, recognize and troubleshoot data anomalies. Maintain an understanding of industry & country level trends and provide relevant insights to teams as to how they might affect accounts. Provide timely updates to Country Marketing Managers and the Head of Marketing on account health and raise concerns about downward trends and client flags. // Requirements 3+ years of experience in managing paid media campaigns Experience with optimization of paid media campaigns to hit CPA, ROAS, and Engagement goals Extensive knowledge of paid media platforms and optimization tactics and extensive knowledge of Google Analytics. Experience creating reports and recommendations based on account performance Ability to handle multiple tasks in a fast-paced environment under tight deadlines Excellent verbal and written communication skills in English Team player with an entrepreneurial spirit – quick to adapt to changing needs Fluent in English, other languages a plus. An interest in, or knowledge of the music industry is a plus, but not required. Send us your application in English to  jobs@iMusician.pro  with the subject ‘Paid Media Manager Application’.  Please include: A cover letter. Your earliest starting date. Your expected salary range.