4 jobs found in Barcelona

About BMAT  BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. The company started with an idea – to index all the music in the world – and a mission – to better the music eco-system – and a team of nerds eager to learn how to build a successful business. Today the company has grown to more than a hundred people - spread across Barcelona, Buenos Aires, Lima, São Paulo, London, Paris, Oslo, Tel-Aviv, Johannesburg, Singapore, Tokyo and Seoul - that team up to deliver daily 1 million identifications and 3 billion matches to our partners from all over the music industry. Our Culture  We love music. It makes our lives a zillion times better. And we want to give something back to her (yes, to us music is a lady). Make her life easier and her future brighter. We apply our scientific, data-infused brains to tell everyone what music has been played – so that creators get the recognition they deserve. We hear everything everywhere and tell everyone who wants to know. ‘What plays around will come back around’ we say. We believe by helping this happen we can make a positive change in the music ecosystem and enjoy talent for another million years. We are a team of pretty decent people who enjoy working with each other. We’re open-minded and well-traveled, coming from all parts of the world. We like coffee, tea, chai, and mate all the same. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for technology and Barcelona as a backdrop has proven to make a good combination. We say there is a BMAT touch. We believe it has to do with being passionate, obsessive, nice, generous, honest, self-motivated, entrepreneurial, intrepid, crazy, extraordinary, creative, agile, human, friendly, smart, witty, talented, naive, optimistic, surprising, sensual, and nerdy, but not very hipster (unfortunately). Job Summary We are looking for a talented Client Manager to lead the Operations of a wide range of new clients. You are expected to perform a transversal role, translating new customers’ needs into technical specifications, planning and delivering excellent services.  You will work inside the Operations team of Broadcast - BMAT’s biggest business line - in close collaboration with the Engineering team. You will have the power and responsibility to put plans and actions into effect. What You Will Be Doing   Delivering excellent services and results to clients Understanding clients’ needs and finding optimal solutions Discerning the technical capabilities of the tools and the team and translate them to clients Transforming clients’ challenges into opportunities for growth Creating better internal processes and leading changes Developing creative solutions for existing and new clients   All About You   +2 years experience in project management, technical account management or client support in technical environments Highly organised, multitasker and with strong attention to detail Initiative, drive, enthusiasm and entrepreneurial attitude Excellent decision-making, critical thinking and problem-solving Passion about listening, asking, understanding and communicating Love for teamwork and learning Computer literacy Be comfortable dealing with a large amount of data and numbers Knowledge or experience in the music industry is a plus Fluency in English and Spanish.  You Can Enjoy   Full-time job. Flexibility on working hours and home office. Free coffee, tea, fresh fruits, language classes and a wide range of online and onsite courses. Possibility to choose your hardware and tools Free beers and snacks on Friday afternoon’s Jam  sessions Becoming part of a multicultural and diverse team based in Barcelona obsessed with bettering the music industry. Diverse perspectives bring about challenges and drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work.   

About BMAT  BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. The company started with an idea – to index all the music in the world – and a mission – to better the music eco-system – and a team of nerds eager to learn how to build a successful business. Today the company has grown to more than a hundred people - spread across Barcelona, Buenos Aires, Lima, São Paulo, London, Paris, Oslo, Tel-Aviv, Johannesburg, Singapore, Tokyo and Seoul - that team up to deliver daily 1 million identifications and 3 billion matches to our partners from all over the music industry.  Our Culture  We love music. It makes our lives a zillion times better. And we want to give something back to her (yes, to us music is a lady). Make her life easier and her future brighter. We apply our scientific, data-infused brains to tell everyone what music has been played – so that creators get the recognition they deserve. We hear everything everywhere and tell everyone who wants to know. ‘What plays around will come back around’ we say. We believe by helping this happen we can make a positive change in the music ecosystem and enjoy talent for another million years. We are a team of pretty decent people who enjoy working with each other. We’re open-minded and well-traveled, coming from all parts of the world. We like coffee, tea, chai, and mate all the same. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for technology and Barcelona as a backdrop has proven to make a good combination. We say there is a BMAT touch. We believe it has to do with being passionate, obsessive, nice, generous, honest, self-motivated, entrepreneurial, intrepid, crazy, extraordinary, creative, agile, human, friendly, smart, witty, talented, naive, optimistic, surprising, sensual, and nerdy, but not very hipster (unfortunately). Job Summary As part of the Digital team, you will help build and improve one of the most complete music data processing systems in the world. We are connected to more than 45 service providers such as Spotify or Apple Music. The sales reports they provide us are ingested in a scalable platform that allows us to efficiently process billions of music transactions each year. We also provide on-demand audio identification services, that allow our partners to monitor user-uploaded content platforms like YouTube and increase revenue collection from videos containing their music. As a Client Operations Support Intern, you will learn how to lead and maintain the relationship with our Digital customers, understanding their needs and giving them responsive support on a daily basis. You will need excellent account management skills, engaging with clients and ensuring excellent customer services provided through your technical skills. You will work side by side with the technical team in order to offer the best user experience for our clients and develop creative solutions to satisfy their business needs. What You Will Be Doing Perform a transversal role, working in tasks related to Client, Product and Project management. Establish daily communications with the customers (mainly DSP, CMOs, publishers) to coordinate and solve incidences. Collect Customers’ requirements and translate them to the engineering team. Understand the technical capabilities of the tools and the team and translate them to our customers. Preserve the trust gained with the customer and be the responsible for bridging the gap between them and the engineering team.  All About You You are eager to learn and have an instinct for listening, asking, understanding and communicating. You love speaking with clients and solving problems. You get the most out of your time when working in a team. You are passionate about music and have a previous experience or a strong interest in working in the Music Industry. A previous experience as a technical account manager or technical customer support would be a plus.    Education and Languages Bachelor’s degree in Telecom Engineering, Computer Science, Audio Visual Engineering or similar. Bachelor or Master’s degree in International Business, Music Business or similar. Fluent in English (Spanish or French is a plus) You Can Enjoy Full-time internship (6 months) in our Barcelona office (with possibility of long-term contract) Flexibility on working hours and home office. Free coffee, tea, fresh fruits, language classes and a wide range of online and onsite courses. Possibility to choose your hardware and tools Free beers and snacks on Friday afternoon’s Jam  sessions Becoming part of a young and international team based in Barcelona obsessed with bettering the music industry. Diverse perspectives bring about challenges and drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work.    >>> Click on Apply Now to be taken to the application page.

About BMAT  BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. The company started with an idea – to index all the music in the world – and a mission – to better the music eco-system – and a team of nerds eager to learn how to build a successful business. Today the company has grown to more than a hundred people - spread across Barcelona, Buenos Aires, Lima, São Paulo, London, Paris, Oslo, Tel-Aviv, Johannesburg, Singapore, Tokyo and Seoul - that team up to deliver daily 1 million identifications and 3 billion matches to our partners from all over the music industry. Our Culture  We love music. It makes our lives a zillion times better. And we want to give something back to her (yes, to us music is a lady). Make her life easier and her future brighter. We apply our scientific, data-infused brains to tell everyone what music has been played – so that creators get the recognition they deserve. We hear everything everywhere and tell everyone who wants to know. ‘What plays around will come back around’ we say. We believe by helping this happen we can make a positive change in the music ecosystem and enjoy talent for another million years. We are a team of pretty decent people who enjoy working with each other. We’re open-minded and well-traveled, coming from all parts of the world. We like coffee, tea, chai, and mate all the same. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for technology and Barcelona as a backdrop has proven to make a good combination. We say there is a BMAT touch. We believe it has to do with being passionate, obsessive, nice, generous, honest, self-motivated, entrepreneurial, intrepid, crazy, extraordinary, creative, agile, human, friendly, smart, witty, talented, naive, optimistic, surprising, sensual, and nerdy, but not very hipster (unfortunately). Job Summary You will be part of the TV&AV Operations team, working to ensure high-quality services to our Clients.  You will be particularly involved in a major project with a German client. We are looking for an enthusiastic, problem-solving person, who's rapidly able to understand technical processes and inconsistencies and find solutions together with the rest of the team.  Main tasks involve providing support to our products/services, learning to understand customer’s needs and helping guarantee the quality of the services provided. What You Will Be Doing   Maintaining high customer satisfaction by managing incoming calls and customer service inquiries. Filtering tickets and assigning them to the right team. Securing quality over the services and data offered to our customers (data report generation,   quality assurance and deliveries accomplishment).  Rapidly identifying operational incidences or technical bugs arising and reporting them to the team to look for solutions. All About You   Genuinely excited to help customers.  Good communication skills with ability to follow agreed priorities. Problem-solving mentality. Team player who can also work independently. Languages   Native German and fluent English.  Spanish is a plus. You Can Enjoy    Full-time job. Flexibility on working hours and home office. Flat hierarchy. Free coffee, tea and fresh fruits. English and Spanish classes. Wide range of online and onsite courses. Possibility to choose your hardware and tools. Free beers and snacks on Friday afternoon’s Jam sessions. Becoming part of a diverse and multicultural team based in Barcelona obsessed with bettering the music industry Diverse perspectives bring about challenges and drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work.   

About BMAT  BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. The company started with an idea – to index all the music in the world – and a mission – to better the music eco-system – and a team of nerds eager to learn how to build a successful business. Today the company has grown to more than a hundred people - spread across Barcelona, Buenos Aires, Lima, São Paulo, London, Paris, Oslo, Tel-Aviv, Johannesburg, Singapore, Tokyo and Seoul - that team up to deliver daily 1 million identifications and 3 billion matches to our partners from all over the music industry. Our Culture  We love music. It makes our lives a zillion times better. And we want to give something back to her (yes, to us music is a lady). Make her life easier and her future brighter. We apply our scientific, data-infused brains to tell everyone what music has been played – so that creators get the recognition they deserve. We hear everything everywhere and tell everyone who wants to know. ‘What plays around will come back around’ we say. We believe by helping this happen we can make a positive change in the music ecosystem and enjoy talent for another million years. We are a team of pretty decent people who enjoy working with each other. We’re open-minded and well-traveled, coming from all parts of the world. We like coffee, tea, chai, and mate all the same. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for technology and Barcelona as a backdrop has proven to make a good combination. We say there is a BMAT touch. We believe it has to do with being passionate, obsessive, nice, generous, honest, self-motivated, entrepreneurial, intrepid, crazy, extraordinary, creative, agile, human, friendly, smart, witty, talented, naive, optimistic, surprising, sensual, and nerdy, but not very hipster (unfortunately). Job Summary You will be part of the TV&AV Operations team and will be in charge of engaging with clients and ensuring excellent customer services and high-quality deliveries. You will coordinate projects and maintain the relationship with our customers, understanding their needs and giving them responsive support on a daily basis. We are looking for an enthusiastic, problem-solving person, who’s rapidly able to understand technical processes and inconsistencies and find solutions together with the rest of the team. What You Will Be Doing   Perform a transversal role, working in tasks related to Client and Product management, supporting the operations of the TV&AV business unit Maintain regular communications with our customers (CMOs, broadcasters and publishers) to respond to requests and solve incidences. Secure quality over the services and data offered to our customers. Lead communications and tasks organisation with remote teams. Understand the technical capabilities of the tools to translate them to our customers and internal teams. Preserve the trust gained with the customer and be responsible for bridging the gap between them and the engineering team. All About You   Previous experience as technical account manager or technical customer support. Passion about listening, asking, understanding and communicating. Love for teamwork and learning, detail-oriented, multitasking-skills. Initiative, drive and enthusiasm. Knowledge or experience in the music industry is a plus. Education Bachelor’s degree in Telecom Engineering, Computer Science, Audio Visual Engineering or similar.   Languages   Fluency in English and Spanish  You Can Enjoy    Full-time job. Flexibility on working hours and home office. Flat hierarchy. Free coffee, tea and fresh fruits. English and Spanish classes. Wide range of online and onsite courses. Possibility to choose your hardware and tools. Free beers and snacks on Friday afternoon’s Jam sessions. Becoming part of a diverse and multicultural team based in Barcelona obsessed with bettering the music industry Diverse perspectives bring about challenges and drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work.     >>> Click on Apply Now to be taken to the application page.