4 jobs found in Barcelona

Who we are Xceed is a venture-backed startup headquartered in Barcelona, on a mission to facilitate the interaction of people and businesses around entertainment experiences and transforming the way millions of people access nightlife events worldwide.  Who you are   We are seeking an ambitious and goal-oriented profile with a strong interest in music, events and clubbing culture to manage, retain and develop relationships with our portfolio of clients (clubs, festival, organisers, etc..). As part of an exciting and growing team, you will be responsible for servicing a portfolio of key customers and promoters as well as identifying new business opportunities globally.  Ideally, you will have experience within the events and ticketing industry, whether it be on the promoter side or at a ticketing company. It’s extremely important for you to have gained vast experience in managing client relationships and accounts, as well as your ability to speak multiple languages! What you will do   Manage the existing portfolio of customers, focusing on their retention and satisfaction Work closely with the sales team to onboard and train new customers Create tutorials and how-to guides to help customers to use The Nightgraph in the best way possible for their business Identify new business opportunities within the existing portfolio of customers Be the point of contact and liaison between organisers, clubs, festivals and Xceed - Support our B2C customer care, especially when our main B2C account manager is not at work Provide specific reports on data that customers require (due to this, analytical and numerical skills are important) Work closely with the marketing team to coordinate marketing activities for our customers   What we are looking for A nightlife expert (especially as relates to the underground scene) In-depth knowledge of the ticketing and clubbing industries Proactive attitude and ability to multi-task Flexibility with regards to your availability (often you may be contacted by organisers at time of events during evenings and weekends) Great problem-solving ability and an eye for detail  Excellent communication skills with the ability to sell and convince Fluent in Spanish and English, both written and spoken, additional languages will be a bonus Ability to master the use of the software  Good skills in G Suite and Microsoft Office (especially Excel) Bonus points for Fluency in Italian/French/Portuguese/German Notions of Digital and Social Media Marketing Knowledge of the Adobe Suite Our principles Moderation is fatal Taste everything Have no plan B Inspire Don’t ask if the party is going to be fun Why Xceed will be your favorite team Transparent, dynamic and fun company culture with linear management and short decision-making lines  A hardworking, curious and passionate team that is also friends outside the working hours  Casual, young and multicultural mindset  Ticket Restaurant (a restaurant card)  Flexible working hours with the possibility of remote office several times per month  A completely new, trendy and luminous office located at 22@ - The Innovation District of Barcelona  A premium WeWork membership – access any WeWork office around the world  Free breakfast every Monday, free coffee, tea, and beer all week  Happy Hour every Thursday  Yoga, external speakers, and other activities in the building  Relax areas, table football & a rooftop terrace  Free tickets for every party in town  Team Getaways & other team activities  Autonomy, vast opportunities to learn and grow  Space to give your ideas and experiment  At Xceed we offer equal opportunities - all qualifying applications will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Who we are Xceed is a venture-backed startup headquartered in Barcelona on a mission to facilitate the interaction between people and businesses around music experiences, and to transform the way millions of people access nightlife events worldwide. Recognised as the Apple top 100 Apps of 2016 in the World and the fastest-growing company in Spain in 2018 according to Tech5, our team puts Technology & Design at the core of the company culture. As such, every member of the team is involved in the product development activities having a real impact in the company. Who we need Currently, we are on the lookout for a hardworking and passionate Graphic Design intern, ideally with a first industry experience, to work and learn alongside our Marketing team at our winning HQ in Barcelona. Xceed Discover Program The Xceed Discover Program is an accelerated development path for top undergraduate and graduate students composed of three modules. A cross-functional career path is designed to gain a complete and strategic overview of the business and the marketplace, in order to assess and prepare the young talent for a final role in the assigned department. With monthly critical metric and soft skills evaluation with your internship mentor, you will receive continuous feedback to know if you are on track to be part of the Xceed family (for more information: https://xceed.me/files/pdf/discover-program-brochure) What you will do You will be helping with a range of Marketing activities including creating content for Social Media, Branding, Video Editing, among others: • Create and curate creative content both graphic and audiovisual for social media platforms (Facebook, Instagram, Soundcloud and Spotify) • Will work in design related tasks for Xceed in their different branches (Sales, Marketing and Design) • Support in branding content creation and look-and-feel of all internal and external communications and marketing materials • Continuous research and development of visual communication platforms and trends • Editing videos and motion design Your skills and attitude • Graphic Design and Creativity are a must (and with that, skills in InDesign, Sketch, Illustrator, Photoshop, etc.) • Video Editing and Photography are a great addition • Passion for marketing, technology, music & nightlife • Boldness to challenge yourself and succeed • Fluent English language skills • It is mandatory to be able to make an internship agreement with your school for at least 6 months • Bonus points for knowledge in UX/UI design and an additional language, especially French or Italian Why Xceed will be your favorite team • Transparent, dynamic and fun company culture with linear management and short decision-making lines • A hardworking, curious and passionate team that is also friends outside the working hours • Casual, young and multicultural mindset • Ticket Restaurant (a restaurant card) • Flexible working hours with the possibility of remote office several times per month • A completely new, trendy and luminous office located at 22@ - The Innovation District of Barcelona • A premium WeWork membership – access any WeWork office around the world • Free breakfast every Monday, free coffee, tea and beer all week • Happy Hour every Thursday • Yoga, external speakers and other activities in the building • Relax areas, table football & a rooftop terrace • Free tickets for every party in town • Team Getaways & other team activities • Autonomy, vast opportunities to learn and grow • Space to give your ideas and experiment OUR PRINCIPLES   Moderation is Fatal We are fearlessly bold and think beyond rules. We believe it takes courage to write change.  Taste everything We are the discoverers of the future and take nothing for granted. We are curious. Everyday. About everything. We listen carefully to every customer, we forge trends, we experiment. Have no plan B We don’t get too many things on our platter. Focus and ambition for excellence are our everyday’s snack. Perseverance is what takes us from A to Z under any circumstances. We never leave details to fate. Only perfect results count. Inspire We envision a sustainable world where empathy and sense of community will drive humankind’s passion for creativity and arts. Don’t ask if the party is going to be fun. Changing the world won’t always be pretty. Have no fear, and make sure to have a good time throughout the journey. Please add your portfolio in order to be considered! Thank you. At Xceed we offer equal opportunities - all qualifying applications will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

About BMAT  BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. The company started with an idea – to index all the music in the world – and a mission – to better the music eco-system – and a team of nerds eager to learn how to build a successful business. Today the company has grown to more than a hundred people - spread across Barcelona, Buenos Aires, Lima, São Paulo, London, Paris, Oslo, Tel-Aviv, Johannesburg, Singapore, Tokyo and Seoul - that team up to deliver daily 1 million identifications and 3 billion matches to our partners from all over the music industry. Our Culture  We love music. It makes our lives a zillion times better. And we want to give something back to her (yes, to us music is a lady). Make her life easier and her future brighter. We apply our scientific, data-infused brains to tell everyone what music has been played – so that creators get the recognition they deserve. We hear everything everywhere and tell everyone who wants to know. ‘What plays around will come back around’ we say. We believe by helping this happen we can make a positive change in the music ecosystem and enjoy talent for another million years. We are a team of pretty decent people who enjoy working with each other. We’re open-minded and well-traveled, coming from all parts of the world. We like coffee, tea, chai, and mate all the same. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for technology and Barcelona as a backdrop has proven to make a good combination. We say there is a BMAT touch. We believe it has to do with being passionate, obsessive, nice, generous, honest, self-motivated, entrepreneurial, intrepid, crazy, extraordinary, creative, agile, human, friendly, smart, witty, talented, naive, optimistic, surprising, sensual, and nerdy, but not very hipster (unfortunately). Job Summary You will be part of the TV&AV Operations team, working to ensure high-quality services to our Clients.  You will be particularly involved in a major project with a German client. We are looking for an enthusiastic, problem-solving person, who's rapidly able to understand technical processes and inconsistencies and find solutions together with the rest of the team.  Main tasks involve providing support to our products/services, learning to understand customer’s needs and helping guarantee the quality of the services provided. What You Will Be Doing   Maintaining high customer satisfaction by managing incoming calls and customer service inquiries. Filtering tickets and assigning them to the right team. Securing quality over the services and data offered to our customers (data report generation,   quality assurance and deliveries accomplishment).  Rapidly identifying operational incidences or technical bugs arising and reporting them to the team to look for solutions. All About You   Genuinely excited to help customers.  Good communication skills with ability to follow agreed priorities. Problem-solving mentality. Team player who can also work independently. Languages   Native German and fluent English.  Spanish is a plus. You Can Enjoy    Full-time job. Flexibility on working hours and home office. Flat hierarchy. Free coffee, tea and fresh fruits. English and Spanish classes. Wide range of online and onsite courses. Possibility to choose your hardware and tools. Free beers and snacks on Friday afternoon’s Jam sessions. Becoming part of a diverse and multicultural team based in Barcelona obsessed with bettering the music industry Diverse perspectives bring about challenges and drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work.